Privacy policy

Privacy policy

Last updated:

Ravelia House ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, ravelia.house (the "Site"), or get in touch with us about our services.

1. Information We Collect

1.1 Information You Provide

When you submit our inquiry form or contact us directly, we collect the information you choose to share with us, including:

  • Name and role or title

  • Email address and phone number

  • Company or brand name, website, and social media handles

  • Details about your brand, your audience, and what you are looking to achieve

  • Services of interest, estimated budget, timeline, and type of engagement

  • How you heard about us and any other information you include in your message

1.2 Information Collected Automatically

When you visit our Site, we and our hosting provider may automatically collect limited technical information, including:

  • IP address

  • Browser type and version

  • Device type

  • Referring URL

  • Pages visited and time spent on the Site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Respond to your inquiry and understand whether we are the right fit for your brand

  • Prepare proposals and provide our brand, creative, content, and media services

  • Communicate with you about current or prospective work

  • Monitor and analyze Site usage to improve its content and functionality

  • Ensure security and prevent fraudulent activities

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

  • Service Providers: We may share information with third-party vendors who help us run the Site and our business, such as website hosting, form delivery, email, and analytics providers.

  • Our Team: We may share your inquiry with members of our team and trusted collaborators who need it to respond to you or deliver our services.

  • Legal Compliance: If required by law, we may disclose information to comply with legal obligations, enforce agreements, or protect our rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance user experience and collect analytical data. You can disable cookies in your browser settings, but some features of the Site may not function properly.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you send us an inquiry and we do not end up working together, you can ask us to delete it at any time.

6. Security

We take reasonable precautions to protect your information. However, no data transmission over the internet is 100% secure. You acknowledge that you provide your information at your own risk.

7. Third-Party Links

Our Site may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these external sites. Please review their policies before providing personal information.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

  • Withdraw consent for data processing

To exercise these rights, contact us at johndaycreative@gmail.com.

9. Children’s Privacy

Our Site and services are intended for businesses and professionals. They are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

Ravelia House
johndaycreative@gmail.com